Shipping policy
Shipping Policy — ReviewDirect
Last updated: [22/08/2026]
We Do Not Ship Physical Products
ReviewDirect sells a digital product only — access to a third-party supplier's contact details, pricing, and ordering instructions for Google review NFC/QR tap cards. Nothing is physically shipped by us, ever.
How Delivery Works
After checkout, your supplier access guide is delivered automatically by email, typically within a few minutes. No tracking number is generated and no courier is involved, because there is no physical parcel from ReviewDirect.
About the Physical Cards
If you choose to order physical cards directly from the supplier using the contact details we provide, that order — including production time, shipping method, shipping cost, customs/import duties, and delivery timeframe — is arranged entirely between you and the supplier. ReviewDirect has no involvement in, and no responsibility for, that shipment.
We recommend confirming shipping cost and lead time with the supplier directly before paying them, as these vary by destination country and order size.
Delivery Issues
If you do not receive your digital access guide within 30 minutes of purchase, check your spam/junk folder first, then contact us at [support email] with your order number and we'll resend it.
For issues with a physical shipment from the supplier (delays, damage, customs), please contact the supplier directly using the details in your access guide, as this falls outside what ReviewDirect can resolve.
This document is a working draft, not legal advice.